At Samire African Store, we strive to provide our customers with the best possible online shopping experience for African groceries. However, we do not offer refunds or exchanges. Please carefully review your order before confirming your purchase as all sales are considered final. 

As you know most products sold on our platform are branded products from Africa, most of them you know. Samire African Store is not affiliated with these sold brands in anyway. We are just resellers that carry trusted brands.  We do not have access to knowing what is fully in these packages. 

However we do make exceptions in some rare cases in the situation of damages which rarely happens or if an item is outdated. But you can reach us in via email at samireafricanstore@gmail.com

Thank you for your understanding.